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Do you think you are people person? Then Sales Assistant job is for you
Sales Assistants sell the products or services of their business. Generally they are working in retail, they are customer-facing and often the first and primary form of contact to help ensure people find what they’re looking for. Sales Assistants can work in a number of different settings, including supermarkets, retail outlets and concessions, but their main purpose remains the same – to help customers find what they’re looking for.
Main responsibilities for a Sales Assistant are:
- Approaching customers to identify their needs
- Answering questions and using product knowledge to make recommendations on what to purchase
- Processing payments to finalize the sale
- Receiving deliveries, replenishing and restocking sales areas and helping with in-store displays
- Keeping all sales areas clean and tidy
- Reaching sales targets set by the business, both personally and as a team
To be successful as Sales Assistant, excellent communication and interpersonal skills are absolutely vital. Regardless of what industry they’re working in, great Sales Assistants all have one thing in common – providing excellent customer service to each and every customer. Unfortunately, this rule also applies no matter how rude or obnoxious they may be…
Other key skills include:
- Excellent customer service skills
- A friendly and approachable nature
- Good sales skills, and the ability to upsell or add-on at point of purchase
- Excellent team working skills
No formal qualifications are needed to become a great Sales Assistant. However, gaining a qualification specific to the industry or dedicated sales and customer service training are all great ways to get ahead.
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