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Customer Care Representative

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CompanyTrue Money
Industry
Telecommunications
No of Employees
51-100
Website
http://.
Company description

True Corporation is Thailand’s convergence lifestyle leader, offering an unrivalled selection of integrated communications services and solutions through five core businesses comprising TrueMove H, TrueOnline, TrueVisions, TrueMoney and TrueLife.

Careers at True: We offer wide-ranging career opportunity broaden across variety of business functions, bringing you an exploration of valuable and challenge experiences.

True Money Myanmar is currently looking for very enthusiastic persons who are self-motivated, want to learn new things, and work in an international environment:


Job description
• Answer inbound calls as well as assist customers who have specific inquiries
• Build customer’s interest in the services and products offered by the company
• Provide personalized customer service of the highest level
• Update the existing databases with changes and the status of each customer/prospective customer
• deal with customer complaints referred by front-line staff
• cover for absent staff
• produce reports for senior management

Desired Skills and Expertise
• Any Bachelor Degree
• (1) year experience in call center
• Pleasant and friendly mannerism
• Basic computer knowledge/technological skills
• Good verbal and oral communication skills- Ability to comprehend, capture as well as interpret basic customer information
• Ability to treat people with respect under all circumstances, in still trust in others besides upholding the values of the organization
• Ability to manage difficult customer situations, to respond promptly to the needs of the customer


The potential benefits you can expect from us:
• Insurance system
• Health care support
• Competitive salary package
• Long-term skills development plan
• Performance based career advancement

Language skills

We offer Male / Female
Salary is negotiable

Work location Building 17, 5th Floor, MICT Park
Hlaing University Campus, Hlaing Township
Yangon, Myanmar.
State/District: Yangon Region

More information Industry: Customer Service
Job Function: Customer Care Representative
Employment Type: Other
Full time: YES
Job posted: 18/10/2016

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