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Duty Manager

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CompanyVintage Luxury Yacht Hotel
Industry
Hotel
No of Employees
201-500
Company description

Only hotel in Yangon, in the city center with 300 car parks, direct access to city expressway. Next to tourist land mark botahtaung pagoda. Containing 104 Rooms, 3 Meeting rooms, 3 Restaurants, 2 Bars and Spa etc; All with river view.


Job description
Managing and training the concierge, night auditor and team of receptionists
Ensuring the front desk provides a professional and friendly service for customers
Dealing with customers, including handling complaints when they come to the desk
Troubleshooting emergencies
Scheduling your staff rota
Liaising with other departments

Supervisor support
Office harmony
Crisis handling
Office morale
Customer service

Desired Skills and Expertise
Good telephone skills, particularly if you also look after telesales
Diplomacy and communication skills to handle any complaints and emergencies in a level-headed manner
The ability to multitask and manage your time
No fear of decision-making

Document processing
Desktop publishing
Records management
Human resource management
Accounting
Communications

Language skills

We offer Male / Female

500,000 - 749,999 Ks.

Work location State/District: Yangon Region

More information Industry: Management
Job Function: Duty Manager
Employment Type: Other
Full time: YES
Job posted: 9/11/2016

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