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IT Support Engineer

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CompanyInyaLand Co., Ltd
Industry
Computer
No of Employees
51-100
Company description

We at InyaLand provide Business Technology and ICT Consulting, Distribution and Solutions in Myanmar. For enterprise and SME customers, our full-service solutions range from wired and wireless network infrastructure and security to customized business solutions and PABX phone systems.
We partner with world-leading technology firms such as HP, Dell, Ubiquiti Networks, Palo Alto Networks, Cisco Meraki, Digium, Grandstream Networks, Altitude Software and OCLC to distribute and offer best in class products and services to our customers – dealers and end users in Myanmar.


Job description
 Assist, perform the tasks and procedures given by Supports Manager
 Answers, evaluates, and prioritizes incoming telephone, e-mail requests and logged ticket for assistance from users experiencing problems with hardware, software, networking, another system-related issues.
 Provide Help Desk support and resolve problems to the end user’s satisfaction
 Documentation for internal procedures, assigned project and day to day operation.
 Achieve related certificates and courses as and when require and recommend by management
 To meet the service quality standards and timeline sdet by the organization so to achieve customer satisfaction


Desired Skills and Expertise
 At least 2 to 3 years of experience in Server and Network support
 Excellent verbal and written communication skills and a proven ability to “listen” and identify user needs
 Ability to learn new technology as required by current work assignments,
 Ability to document processes and/or procedures

Language skills

We offer - Male/Female
- Salary is Negotative

Work location Thanlwin & Inya Rd, Bahan 30-C
Yangon 11201
Myanmar
State/District: Yangon Region

More information Industry: Computer / IT / Developer
Job Function: IT Support Engineer
Employment Type: Other
Full time: YES
Job posted: 15/10/2016

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IT Support Engineer Computer / IT / Developer Jobless Jobsinyangon Inya Land Co.,Ltd Computer / IT / Developer
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