Load...

Service Technician

  Apply   for this job
CompanyCapital Automotive Ltd.
Industry
Construction
No of Employees
101-200
Website
http://
Company description

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.


Job description
Achieving High Standards
Principal Duties and Responsibilities:
• Promotes dealership by presenting professional image, positive attitude, and clean work area.
• Road tests vehicles to ensure repairs are completed properly.
• Suggests additional work that is needed to the Service Advisor or Shop Foreman so the customer may be notified.
• Completes service and repair assignments correctly, to pass quality inspections or test drives.
• Collects all necessary information before requesting parts (e.g., model year, etc.).
• Maintains sufficient personally-owned tools; keeps tools in good working order.
Additional Duties and Responsibilities:
• Notifies Shop Foreman and Service Advisor if delays are expected.
• Maintains cleanliness of the customer's vehicle.
• Submits all claims promptly.
Working Effectively With Others
Principal Duties and Responsibilities:
• Promotes a productive working relationship with others.
• Actively listens to concerns; takes action to respond to others’ needs.
• Speaks clearly, concisely, and effectively.
• Provides clear and legible record of service completed for both customer and dealership use.
• Has an approachable style; fosters open communication through active listening.
Additional Duties and Responsibilities:
• Assists Service Advisors, if necessary, to explain completed repairs to a customer.
• Assists other Technicians when needed.
Handling Pressure
Principal Duties and Responsibilities:
• Effectively handles and implements changes in Service Department.
• Listens to and supports new ideas and approaches; adapts to change quickly.
• Maintains composure when faced with multiple demands.
• Meets or exceeds flat rate time allowances.
Additional Duties and Responsibilities:
• Successfully performs overlapping tasks
Managing Complexity
Principal Duties and Responsibilities:
• Prioritizes work to meet demands and customer needs.
• Makes decisions regarding repair options; asks for assistance as necessary.
• Completes repair orders within specified time frame and alerts appropriate personnel if delayed.
Additional Duties and Responsibilities:
• Takes necessary steps to minimize time spent waiting for parts.
• Coordinates with Parts Department to ensure parts are available to complete repair.
Understanding and Using Business Knowledge
Principal Duties and Responsibilities:
• Performs preventive maintenance, cleaning, and repairs on dealership tools and equipment; ensures facility is clean and organized at all times.
• Performs factory warranty repairs according to established procedures.
• Follows all hazardous waste and safety regulations and company policies.
Additional Duties and Responsibilities:
• Utilizes Ford-provided technical assistance (e.g., Technical Bulletins, Hotlines, OASIS, WDS, other)
• Stays up-to-date on the latest technical services through training, bulletins, campaigns, etc.
• Acquires necessary training as required.
Applying the Basics
Principal Duties and Responsibilities:
• Reviews and evaluates service write-up to determine if additional information is necessary and what type of diagnosis is needed.
• Uses computer to look up part availability and repair orders.
• Uses manuals including diagrams as necessary to complete the repair order.
• Properly disposes of used parts and returns unused parts to the Parts Counterperson.
• Completes time ticket correctly.
• Uses diagnostic procedure to identify the symptoms of the problem, the conditions under which they occur, the OASIS symptom codes that are appropriate for the symptoms listed, as well as how often the symptoms occur.
Additional Duties and Responsibilities:
• Follows safety rules and regulations.
• Completes warranty repair orders according to policy.
• Returns special tools and reference materials to their designated locations.

Desired Skills and Expertise
Achieving High Standards focuses on ensuring customer satisfaction, getting results, displaying professionalism, and maintaining awareness to details. This includes understanding the importance of serving customers and anticipating their needs, being a “self-starter,” consistently achieving or exceeding goals, showing concern for all aspects of the job, monitoring activities over time, and following ethical standards set by the Company.

Working Effectively with Others focuses on valuing teamwork, listening, speaking and writing effectively, and influencing customers. This includes being aware of the impact of one’s own behavior on others, using active listening skills to demonstrate understanding and sensitivity, adjusting explanations for different audiences to ensure understanding, expressing ideas clearly and organizing them in a logical and concise form, and persuading others to change their opinion based on the information that one provides.

Handling Pressure focuses on adapting to change, maintaining composure, resolving conflicts, and multi-tasking. This includes the willingness and ability to change work practices or priorities in response to changing conditions, maintaining performance under stress or opposition, maintaining quality while shifting back and forth between two or more activities, remaining sensitive to time deadlines and conflict situations, and settling disagreements by objectively analyzing viewpoints.

Managing Complexity focuses on planning and prioritizing, problem solving, and making decisions. This includes re-evaluating priorities and re-organizing workload to meet demands, identifying problems, determining relationship between “cause” and “effect,” and examining information from different sources to formulate the best course of action.

Applying the Basics focuses on referencing written information, applying basic math skills, using computer systems, following and learning new procedures, maintaining awareness of and following safety procedures, and troubleshooting problems. This includes understanding information gathered from written text, diagrams and graphs, solving math problems, using computer systems to access and input information, and being able to locate and identify problems encountered on the job.

Understanding and Using Business Knowledge focuses on applying technical knowledge, updating necessary training and certifications, and using knowledge of dealership operations. This includes the ability to apply the appropriate technical knowledge necessary to complete automotive repairs and services. This involves understanding and applying appropriate technical knowledge and experience to perform automotive services including maintenance, diagnosis and repair, and installation effectively using dealership resources, such as tools, electronic and driveability equipment, to perform the job. Other skills include assisting in controlling costs and executing dealership policies and procedures to ensure customer loyalty.

EDUCATION
Education, training and/or certifications should clearly demonstrate the possession of the knowledge and skills stated above.
• Minimum Bachelor’s Degree level or equivalent preferred
• Other certifications or licenses as required by law
• Driver’s license
• Certification preferred in one or more of the following areas:
• Electrical or Electronic Systems
• Brakes
• Heating and Air Conditioning
• Suspension and Steering • Manual Drive Train and Axles
• Automatic Transmission and Transaxle
• Engine Performance
• Engine Repair

EXPERIENCE
• Minimum 2 years experience in automotive repair or service; 4 or more years preferred
• Tools required to perform repairs and services

PHYSICAL REQUIREMENTS
• Moving about the dealership to complete auto service and repair
• Using hand and/or power tools and equipment consistent with industry standards
• Using computer to look up information
• Standing for 6 to 8 hours in a shift
• Bending, stretching, lifting, reaching, and climbing
• Utilizing physical and manual dexterity
• Lifting up to 70 lbs
• Working Conditions:
• Noise
• Vibration
• Paint
• Dust
• Exhaust fumes
• Other hazardous and non-hazardous materials

Language skills

We offer Male / Female
Salary is Negotiable.

Work location No.3, Insein Road, 12 Ward, Hlaing Township.,Yangon, Myanmar
State/District: Yangon (Rangoon)

More information Industry: Tech Support / Services
Job Function: Service Technician
Employment Type: Other
Full time: YES
Job posted: 20/10/2016

Recommend this posting to your friends

Similar ads

More offers from this company

 
32 Days

- Internal - This position reports to Brand Manager. This post holder will be required to work very closely with the marketing team and sales team - External - Marketing agencies, media and customers as appropriate. - Functional Responsibilities - Researching and planning a content marketing and social media strategy - New customer acquisi ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

32 Days

- Internal - Sales Department - After Sales Department - Administration and Logistic Departments - Finance Departments - Human Resource Department - Business Development Department - Brand Marketing Department - External - Ford Customers/ visitors - Courier service agents/ Ford appointed supplier or contractor - JLR/ CML - Guests wi ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

32 Days

- Internal - This position reports to Brand Manager. This post holder will be required to work very closely with the marketing team, logistics team, sales team, after sales team and sales admin to organize the events and after sales marketing campaigns. - External - Marketing agencies, media, trade publications, conference/event organizer, pr ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

Sales Executive

Executive / Assistant / Representative

45 Days

Execute sales plan to target all Agricultural machines prospects with a view to developing ongoing relationships as a key supplier of Agricultural solutions provider. Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

Sales Consultant

Executive / Assistant / Representative

45 Days

-The Sales Consultant is directly responsible for selling or leasing new vehicles at objective Gross Profit, Volume, and Customer Satisfaction standards, using the 10-Step Showroom Process. -Assists customers in determining vehicle needs and completing financing paperwork, where applicable. Builds customer loyalty and increases Customer Satisfactio ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

Service Technician

Tech Support / Services

45 Days

Achieving High Standards Principal Duties and Responsibilities: • Promotes dealership by presenting professional image, positive attitude, and clean work area. • Road tests vehicles to ensure repairs are completed properly. • Suggests additional work that is needed to the Service Advisor or Shop Foreman so the customer may be notified. ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

Purchasing & Inventory Controller

Manufacturing / Production

45 Days

• To ensure 'both' regular & seasonal parts stocking levels are maintained at the correct quantities to ensure current customer satisfaction levels are met • To analyze the parts prices from JD different suppliers from oversea & local & overall purchasing activities • Responsible for overall purchasing activities and follow up w ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

Parts Advisor (Tools)

Automotive and Parts Mfg

45 Days

• Monitors and maintains agreed parts stock levels, maximizing availability of items • Ensures all parts and accessories are correctly stored and located and appropriate housekeeping standards are met • Ensures stock control documentation is completed fully and updates parts catalogues • Ensures own work area, vehicles and clothing are ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

CV Maker
Service Advisor

Tech Support / Services

50 Days

Achieving High Standards Principal Duties and Responsibilities: • Greets all customers promptly; provides timely professional service. • Departs from traditional ways of doing things to ensure customer satisfaction and loyalty. • Provides excellent customer service by listening to customer inquiries and requests, asking questions to ident ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

50 Days

Internal/External Interactions: • Customers • Suppliers • Banks • Sales Staff • Other ASL staff Functional Responsibilities: • Collect and Count cash received from Customers • Issue official receipt to customer • Register Cash receipts in cash book or Kerridge system when available - NO • Cash Disbursements to supplie ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

Receptionist / Customer Service Advisor

Automotive Sale and Repair services

50 Days

1. To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience. 2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. 3. To deal with guest requests to ensure a comfortable and pleasa ...

View Job

Capital Automotive Ltd.

Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

Keywords
Service Technician Tech Support / Services Jobless Jobsinyangon Lai Lai (Capital Automotive) Tech Support / Services
Find the best jobs in Bilin at www.jobless.com.mm. Apply online and get job in Bilin today. Our job specialist will help you to find dream job vacancy in Bilin
Want to work in Ho-pin? Find the best jobs in Myanmar at www.jobless.com.mm
Want to work in Mawlamyaing? Find the best jobs in Myanmar at www.jobless.com.mm


WHO WE ARE

Jobsinyangon.com is a leading Career and Job site in Myanmar. Jobsinyangon presents the largest porfolio of jobs on Myanmar market, thus helping recruiters to source top talents and job seekers available in Myanmar. Jobsinyangon.com job board helps hiring managers and recruiters from all companies in Myanmar to post jobs, manage applicants and make the right hiring decision. Any jobseeker in Myanmar can find Jobs in Yangon and other cities of all categories of jobs. Online job opportunities can be searched or arranged by our Executive search branch Roger Quest International.

GET IN TOUCH

012306103
info@jobsinyangon.com


Find us on Facebook Find us on LinkedIn Get ads from RSS