Bilingual Chinese Customer Support

Company: Strikingly

Company description: Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use.

We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.

Your role is to support and understand our users' demands. You have to assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs. You also have to answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more.

You'll also do other tasks like translation and product testing.

This is a permanent remote, so you can work from anywhere!

This project requires:
-Great Chinese (native level) and English communication skills, both written and oral
-Customer support experience in a fast-paced environment
-Knowledge of Domains, SEO, and Analytics is a plus!
-Must be able to work remotely and full-time (at least 40 hours per week)
-Can work during holidays and the weekends

State/District: Yangon Region

Job Category: Customer Service & Call Centre jobs
Company Industry: Bilingual Chinese Customer Support
Employment Type: Other
Full time: YES
Job posted: 13/5/2024

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