Company description: Vision and Mission
Call us rebels, but we strongly believe every home and business in Myanmar should have fast, affordable and reliable access to the internet. No compromise, no barriers, no fuss.
So our mission and vision is crystal-clear:
Affordable 10 Mgbs Fiber or Wireless Internet to all Myanmar households and enterprices.
The internet in Myanmar kinda sucks and we want to fix that.
We want it uncapped, unlimited and friendlier than ever. We’re calling it the Internet Revolution, and we want you with us as we challenge our industry and work towards a better—and faster—and cheaper tomorrow.
Ambitious? Absolutely. We’re re-thinking, re-wiring and re-imagining the internet for homes and businesses and schools and hospitals in Mandalay and Mandalay region these days.
Join us and find out how great the internet can be.
Job description
• Customer မ်ား၏ေမးျမန္းခ်က္မ်ား၊ ေတာင္းဆိုခ်က္မ်ားႏွင့္ ေက်နပ္မႈမရွိသည့္အခ်က္မ်ားကို အခ်ိန္ႏွင့္တေျပးညီ တိက်မွန္ကန္စြာ ၂၄နာရီအတြင္း ျပန္လည္ေျဖရွင္းေပးရမည္။
• အဝင္ႏွင့္အထြက္ေခၚဆိုမႈဝန္ေဆာင္မႈအတြင္း customerမ်ား စိတ္ေက်နပ္မႈရရွိရန္ ကူညီေဆာင္ရြက္ေပးရမည္။
• Customerမ်ားႏွင့္ ေရရွည္ေကာင္းမြန္ေသာဆက္ဆံေရးႏွင့္ ယုံၾကည္မႈတည္ေဆာက္ရန္ အေကာင္းဆုံးကူညီေဆာင္ရြက္ေပးရမည္။
• ကုမၸဏီ၏ system database မ်ားကိုအခ်ိန္ႏွင့္တေျပးညီသိရွိနားလည္ၿပီး customer မ်ား၏ ျပသာနာမ်ားႏွင့္တိုင္ၾကားခ်က္မ်ားကို ထိုအခ်က္အလက္မ်ားကို အသုံးျပဳ၍ ထိထိေရာက္ေရာက္မွန္မွန္ကန္ကန္အျမန္ဆုံးျပန္လည္ေျဖရွင္းေပးရမည္။
• Customer Care Team တြင္ day/night shift ဟူ၍ တာ၀န္ အလွည့္က် လုပ္ေဆာင္ရမည္။
• မိမိတို႔ Team Manager ၏ စီမံခန႔္ခြဲမႈအတိုင္းလိုက္နာေဆာင္ရြက္လုပ္ကိုင္ရမည္။
• Company ကခ်မွတ္ထားေသာ လုပ္ငန္းႏွင့္ပတ္သက္သည့္လုပ္ထုံးလုပ္နည္းမ်ား၊ လမ္းညႊန္မ်ား၊ မူဝါဒမ်ားႏွင့္ SOP မ်ားကို လိုက္နာေဆာင္ရြက္လုပ္ကိုင္ရမည္ျဖစ္ပါသည္။
• မိမိတို႔ customer care team ၏ ရည္မွန္းခ်က္မ်ား ႏွင့္ KPIမ်ားေကာင္းမြန္ရန္ႀကိဳးပမ္းေဆာင္ရြက္ရမည္။
Desired Skills and Expertise
• Any Graduate
• ဘြဲ႕ရ (သို႔) ၁၀တန္းေအာင္ျမင္ပီးသူျဖစ္ရမည္။
• MS Office Suite (Word, Excel, etc.) ကၽြမ္းက်င္ရမည္။
• သက္ဆိုင္ရာလုပ္ငန္းအေတြ႕အၾကဳံ အနည္းဆုံး၂ႏွစ္ရွိသူျဖစ္ရမည္။
• Proven working experience as a Customer Service role at call center
• Call Center ပိုင္းအေတြ႕အၾကဳံရွိပါကပို၍သင့္ေတာ္သည္။
• စကားေျပာေခ်ာေမာေျပျပစ္ေကာင္းမြန္သူျဖစ္ရမည္။
• စိတ္ရွည္သည္းခံနိုင္သူျဖစ္ရမည္
All offers from this employer
Customer Care
• Customer မ်ား၏ေမးျမန္းခ်က္မ်ား၊ ေတာင္းဆိုခ်က္ ...
V Net - Mandalay Internet Service Provider
Yangon (Rangoon)
Date Posted: 12/5/2024
Door To Door Sales
• ေန႔စဥ္ door to door သြားနိုင္ရမည္။တစ္ေယာက္တည္း သ ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 12/5/2024
Deinstallation Technician
• ေန႔စဥ္customer မ်ားအိမ္တြင္တပ္ထားေသာ wifi routerမ်ား ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 12/5/2024
Bill Collector
• ေန႔စဥ္ အင္တာနက္လစဥ္ေၾကး ေကာက္ခံျခင္းႏွင့ ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 12/5/2024
Customer Service Engineer
Reporting : NOC Manager and CTO
• Network Monitoring ႏွင့္ပက္သက္ၿပီး Proper Troubleshoo ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 11/5/2024
Procurement Manager
• Manage the procurement and logistic team to meet corporate objectives
• Oversee the sourcing, negotiation and pur ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 11/5/2024
Admin
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• P ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 11/5/2024
Electrician
• Installing, troubleshooting, and repairing layer one communications cabling
• Ability to troubleshoot cabling for ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 10/5/2024
NOC Manager
• Managing and make sure that we called all missed call of clients and call back the clients for the result of the com ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 9/5/2024
Customer Service
-Mainly answer phone calls professionally and handle customer complaints(Both technical ans non-technical), provide appr ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 9/5/2024
Senior Accountant
• Prepares payments by verifying documentation, and requesting disbursements.
• Answers accounting procedure questi ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 7/5/2024
Collector Team Lead & Admin
• System မွထြက္လာေသာ daily invoice မ်ားကို bill collector မ်ားအား ...
V Net - Mandalay Internet Service Provider
Yangon (Rangoon)
Date Posted: 7/5/2024
Fiber Technician
• Conducing site survey for installation
• Sending site photos, site information to team leader/supervisor for site ...
V Net - Mandalay Internet Service Provider
Yangon Region
Date Posted: 7/5/2024
Customer Service
- Mainly answer phone calls professionally and handle customer complaints(Both technical ans non-technical), provide app ...
V Net - Mandalay Internet Service Provider
Yangon Region
Date Posted: 7/5/2024
Sales Executive
Achieve growth and hit sales targets
Prepare the sales visits by calling prospetive clients
Use door to door tactics w ...
V Net - Mandalay Internet Service Provider
Yangon Region
Date Posted: 7/5/2024
Chief Finanicial Officer
• Lead and support the Finance team in accounting, finance, forecasting, strategic planning, job costing and deal anal ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 7/5/2024
Operation Manager
•Responsible for managing Fiber Team including infrastructure and operation activities to deliver the results what is ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 7/5/2024
HR Manager
• To manage recruitment process including coordination with JO HR recruitment team and Mobile Money's related members ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 7/5/2024
Store Accountant
• Prepare, review and analyze monthly financial statements for division with warehouse facilities and related infrast ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 7/5/2024
Wireless Technician
• Ground Installation for SBS devices such as (UPS, Wireless Devices for V-Net network)
• Onsite Engineer
• Day ...
V Net - Mandalay Internet Service Provider
Yangon (Rangoon)
Date Posted: 7/5/2024
Sales Executive
Achieve growth and hit sales targets
Prepare the sales visits by calling prospetive clients
Use door ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 6/5/2024
Business Development Manager
1. Market Research and Analysis:
• Conduct market research to identify trends, opportunities, and potential areas for ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 23/11/2023
Corporate Sales Manager
• Develop and execute strategic sales plans to meet and exceed company goals, revenue targets, and customer acquisitio ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 23/11/2023
Customer Service
• Opens customer accounts by recording account information.
• Maintains customer records by updating account inform ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 5/11/2022
Key Account Executive
• Manage Office Administration
• Handling Customer Service for B2B and B2C Clients
• Responsible for cold calli ...
V Net - Mandalay Internet Service Provider
Mandalay City
Date Posted: 5/11/2022
NOC Manager
• Responsible for NOC and managing Fiber Team including infrastructure and operation activities to deliver the results ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 26/11/2021
Fiber Technician
• Conducing site survey for installation
• Sending site photos, site information to team leader/supervisor for site ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 11/11/2021
General Manager
• Own and hit/exceed annual sales targets
• Develop and execute strategic plan to achieve sales targets and expand ...
V Net - Mandalay Internet Service Provider
Mandalay Region
Date Posted: 9/8/2021