General Manager

Jobs in Myanmar, jobs in Yangon - Hotel & Restaurant Jobs - General Manager

Company: Aquamarine Ecotourism Development Co., Ltd
Company description:

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Aquamarine Ecotourism Development Co.,Ltd

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Job description
• Oversee the operations functions of the hotel, as per the Organizational chart and hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
• Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel. Coordinate with HOD for the execution of all activities and functions, manage and develop the Hotel Executive team to ensure career progression and development.
• Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness, establish and maintain preventative maintenance programs to protect the physical assets of the hotel.
• Overview HR matters including manpower planning, interviewing, hiring, training, assigning work, coaching and counselling, appraising performances, resolving problems, and provide and support open communication and taking corrective action and determining disciplinary action and/or termination if required.
• Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best and deliver outstanding and superior guest service. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service. Lead all key property issues including activities, handling guest complaints, and oversee the service recovery procedures.
• Ensure that monthly financial outlooks for Rooms, F&B, Spa, Admin & General, on target and accurate. Deliver hotel budget goals and set other short- and long-term strategic goals for the property. Developing improvement actions, carry out costs savings in effective and efficient ways. A strong understanding of P&L statements and the ability to react with impactful strategies. Prepare a monthly financial reporting and analysis statically for the owners and stake holders.
• Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas: Guest service, Employee satisfaction, Sales and Marketing, Property Maintenance and Profit/financial control.
• Consistently deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.
• Perform other duties and responsibilities assigned by CEO of Aquamarine Ecotourism development Company Limited.
Desired Skills and Expertise
• The ideal candidate is a highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
• At least 15 years’ experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And minimum 5 years of experience as a General Manager or Asst. General Manager.
• Must be fluent in English (both speaking and writing) and Thai will be an advantage.
• A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills.
• A strong PR skill and must have an effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Language skills
We offer
• Male/Female
• Salary is negotiable
Work location
No.216/222, #3(B), Bo Myat Tun Housing, Mahabandoola Road, Pazuntaung Township, Yangon
State/District: Yangon (Rangoon)
More information
Job Category: Hotel & Restaurant Jobs
Company Industry: General Manager
Employment Type: Other
Full time: YES
Job posted: 13/11/2019
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