Individual Lending Supervisor

Jobs in Myanmar, jobs in Yangon - Admin, Secretarial & PA jobs - Individual Lending Supervisor

Company: Early Dawn Microfinance
Company description:

Our Mission is to provide a wide range of high-quality financial services to the underserved, reaching low-income people, microentrepreneurs, and small enterprises across Myanmar.

Our Vision is to be the best microfinance institution in Myanmar, improving the lives of the families we serve.

Our Values are Respect, Excellence, Innovation, and Passion for Social Change.

We are looking for

Early Dawn Microfinance Company Limited - DAWN - is a microfinance institution that currently serves over 83,000 clients in 18 Townships throughout Yangon, Bago, Magwe, Mon and Kayin Regions in Myanmar. We are fast growing company with almost 300 employees with plans to expand to new townships with 50,000 new clients and an obvious need for addition staff. DAWN is registered with the Ministry of National Planning and Economic Development and was granted a license by the Financial Regulatory Department to provide credit for small business, educational and agricultural purposes.

Job description
• Ensures growth and quality of the branch loan portfolio of the IL Business Unit.
• Sets monthly IL targets for IL Loan Officers in collaboration with the DILM, per institutional benchmarks.
• Oversees research and acquisition for new business opportunities at the branch level, in close coordination with DILM.
• Promotes and represents the branch in community initiatives oriented to increase the IL portfolio.
Supervising IL activities
• Supervises and monitors work performance of IL team at the branch:
• Organize and lead daily morning meetings with IL team.
• Plans and organizes promotional activities, sets and follows up on promotion plan for zones by IL Loan Officers.
• Establishes efficient zoning for IL Loan Officers, in collaboration with the DILM.
• Assigns and monitors daily work plans (including route planner) for IL Loan Officers.
• Establishes Delinquency Management Plan and provides weekly update of delinquency management activities to Individual Lending Manager (ILM).
• Change management: ensures successful implementation of changes to IL processes and procedures and product introductions at branch level.
• Performs backup duties of the DILM as needed.
Decision-Making
• Presides over and coordinates IL credit committees; takes minutes, decides to approve or reject applications up to approval limit, follows-up on decisions (evaluation and control)
• Approves IL loans up to a certain level, recommend to approve higher amount of IL loans.
• Holds delinquency committees for past-due IL loans to define best solution for problematic cases.
• Provides feedback to supervisor on development of existing and implementation of new IL products and procedures (new products - loans, deposits, etc. - for small businesses).
• Develops proposals for amendments and improvement of credit regulations and procedures for IL products (loans, deposits, etc. for small businesses).
• Leads problem solving with IL team on how to improve IL sales and IL portfolio quality performance.
Control and Evaluation
• Monitors indicators of efficiency, quality and growth of branch IL credit operations through various types of credit statistics.
• Prepares and submit branch IL portfolio reports (goal achievement and portfolio quality) for DILM.
• Occasional visits to IL loan clients to evaluate work of IL loan officers in terms of compliance with current credit policies and regulations.
• Mitigates and manages risk, frauds and losses in IL in the branch, by ensuring policies and procedures are consistently applied and embedded.
Employee Development
• In collaboration with Human Resources participates in hiring, selection, training and motivation of branch IL staff.
• Ensures that IL supervisors know what their responsibilities, tasks and roles are and how to perform them
• Develops IL employees' skills through training, coaching and supervising: On-the-job coaching of IL employees to improve work performance
• Evaluates performance and skills of IL loan officers: Conducts Performance Assessment and Career Development Reviews with direct subordinates following DAWN performance evaluation criteria.
Desired Skills and Expertise
• Strong sales, marketing and promotional skills.
• Strong analytical skills, ability to evaluate and assess credit evaluations.
• Supervisory skills.
• Ability to work under pressure.
• Good communication skills in local language, some working knowledge in English.
• Adaptable, willing to work extensively in the field.
• Team player.
• Good negotiation skills.
• Computer literacy.
• Education: graduate in accounting, economics or administrative careers.
• Essential: 1 year experience as an individual loan officer.
• Preferable: Experience managing staff and teams.
Language skills
We offer
• Male/Female
• Salary is negotiable
Work location
No.587, 3rd Floor, The Regency Offices, Pyay Road, Kamayut Township, Yangon,Yangon, Myanmar
State/District: Mandalay Region
More information
Job Category: Admin, Secretarial & PA jobs
Company Industry: Individual Lending Supervisor
Employment Type: Other
Full time: YES
Job posted: 15/7/2019
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