O&M Officer, NOC

Jobs in Myanmar, jobs in Yangon - Electrical Engineering Jobs - O&M Officer, NOC

Company: i engineering Myanmar Ltd
Company description:

Become the leading provider of managed services to the telecom industry in Africa the Mideast and South East Asia, seamlessly integrating our core competencies with our customers’ businesses, and providing cost effective solutions.

We have established leaders who are willing to hone and develop your talent . The company is an ISO certified international company.
Provide end-to-end engineering infrastructure solutions to the telecommunications and power industries across Africa, the Middle East and Southeast Asia. Employing a dynamic and personal approach, we have grown rapidly since our inception in 2007 to reach 14 operations with 900 employees. We integrate our core competencies with our clients’ businesses to provide cost-effective solutions that allow our clients to succeed in their business goals.

Provide end-to-end engineering infrastructure solutions to the telecommunications and power industries across Africa, the Middle East and Southeast Asia. Employing a dynamic and personal approach, we have grown rapidly since our inception in 2007 to reach 14 operations with 900 employees. We integrate our core competencies with our clients’ businesses to provide cost-effective solutions that allow our clients to succeed in their business goals. The goal of I-Engineering is to be the leading telecommunications infrastructure services provider in Africa and the Middle East, and to strive to become the market’s preferred telecommunications service provider. The company wants to wide their reach internationally with expertise gathered locally and to provide customers with the best cost effective solutions, using our knowledge and experience, perfectly tailored to their needs, however dynamic the market may be.

We do have great company events quarterly
Team Building
Business Championships League
Corporate Social Responsibility
Year End Party

Job description
• Oversees and co-ordinates office administrative procedures and review, evaluate and implement new procedures.
• Assists O&M Technician or Coordinator, NOC for network monitoring, trouble ticket handling and other related tasks.
• Assembles data and prepares periodic and special reports, manuals and correspondence.
• Provides 24/7 Network surveillance, monitoring, reporting & escalating the incidents.
• Dispatches O&M Field Technicians or related persons to network elements according to trouble tickets or preventive/corrective schedule.
• Responsible for doing proper follow up with O&M Field Technicians on pending trouble tickets or preventive tasks given to them.
• Gets feedback from O&M Field Technicians for corrective / emergency and preventive maintenance work or any other tasks assigned and informs the respective manager according to process.
• Collects data from field or other sources, inserts into client ticket tool and i eng database (O&M portal), ensures data correctness and generates relevant reports from the tools.
• Prepares daily shift NOC and other reports as per guideline.
• Coordinates and controls work from other departments e.g subcontractor, client.
• Maintains the high level of client service expected as per guideline from the superior.
• Answers customer inquiries, either via phone or email, in a timely, courteous, and professional manner as per guideline from the superior.
• Ensures the implementation of OH&S/QMS requirements on all assigned cell sites.
• Fills all related OH&S/QMS documents on sites.
• Conducts site safety induction by explaining to subcontractors their responsibilities in terms of OH&S requirements of i engineering and clients.
• Ensures that adequate PPE is used by both i engineering and subcontractors’ teams.
• Ensures that safe work procedures are being adhered to.
• Investigates and fills the incident investigation report and shares it with the OH&S representative.
• Ensures emergency drills are conducted on sites.
• Deals directly with the client’s representative on all OH&S matters on sites.
• Reports on any hazard, incident, and accident to the direct supervisor of all assigned sites.
• Section: Operations & Maintenance
• Reports To: O&M Coordinator, NOC
Desired Skills and Expertise
• 2-5 years experience in similar field
• Minimum H.N.D in electrical engineering
Language skills
We offer
• Male/Female
• Salary is negotiable
Work location
No 36, Zizawa Housing, Than Thu Mar Road, South Okkalar Township,Yangon
State/District: Yangon (Rangoon)
More information
Job Category: Electrical Engineering Jobs
Company Industry: O&M Officer, NOC
Employment Type: Other
Full time: YES
Job posted: 8/11/2019
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