Jobs In Myanmar
Load...

Treat your candidates like your Customers


Tags: hr advice candidates find job jobless



Whether it is a customer walking into a Retail store, a guest walking into a hotel or a buyer walking into a car showroom, they expect the best possible level of customer service. The concept of great service is not to merely meet their needs, but to exceed them. Even if they don’t make a purchase, or decide to book a room, you want them leaving with a smile on their face. They will be more likely to recommend you to their friends and family, and highly likely they will return.

How is this possibly relevant to recruitment you might ask? Surely when a candidate enters the process, there are only two outcomes – they get the job, or they don’t. There are no repeat purchases or visits. They don’t get the job, never mind, and you move on to the next applicant.

That sort of thinking couldn’t be further from the truth in my view.

Employers increasingly understand that their “brand” extends far beyond those people already working for them. The moment someone clicks on their recruitment website, they are forming an impression of the company. The moment a recruiter calls them about a role, they understand the approach of the company towards their people. Recruitment is a complex process – there are so many aspects that can make or break your “brand” in the eyes of a new candidate.

That is why you should aim to treat them like a customer, walking through the doors of your store or hotel for the first time.

First impressions count, and in recruitment, it is often the external recruiters who make those initial inquiries. I believe that it is crucial to find recruiters whose ways of working and values are aligned with your brand. If you are a creative business, then find a recruiter who is ready to think out of the box. If you are technology driven, make sure that your recruiter speaks your language. If you are a service driven business, make sure that your recruiter understands what great service means.

If your chosen partners are not able to represent your brand with the same passion and values as an internal employee, they will not be able to treat your candidates like customers. They simply won’t understand how.

There is still a certain amount of leeway for candidates to “forgive” a recruiter’s approach. They aren’t seen as your direct employees after all. However, once they walk though that interview door, it is an entirely different story.

Too many companies act like there is only one decision to be made in the recruitment process, but for the best candidates there are choices and, their decision is the crucial one. Hiring companies need to be mindful that as the competition for top talent grows, so does the expectation from the candidate. Those that don’t assume that every candidate would “die” to work there will take a much more balanced approach to interviewing. Candidates will feel respected, and the qualities of their hires will improve.

Much like the customer, to me, the candidate is king. Do you believe the same?

 

Your Jobless team


Still looking for your Dream job?

View all of our current vacancies NOW

TOP EMPLOYERS


Capital Diamond Star Group (CDSG) Co.,LTD.

Capital Diamond Star Group (CDSG) Co.,LTD.

Food, being the Group’s initial business, has been developed into an integrated end-to-end value chain. The Group has successfully built up a strong, extensive and multi-channel nation-wide distribu...
Show the postings (16)
PRO 1 Myanmar Co., Ltd.

PRO 1 Myanmar Co., Ltd.

The tagline of our company is "One place, Get All" because we have established a reputation as the leading warehouse style DIY store in Yangon and Mandalay. The products we sell are building hardware,...
Show the postings (30)
ID Creative Solutions Ltd

ID Creative Solutions Ltd

iD creative solutions - is an initiative that we collectively developed after more than a decade in the field of international communications. It encompasses the ideals that we have fostered in that t...
Show the postings (3)
Cyber City Co., Ltd.

Cyber City Co., Ltd.

SINGTECH (IT & Mobile Products) The spread of sophisticated communication devices such as smartphones and tablets has caused such a sharp increase in the types of mobile and IT technologies available...
Show the postings (8)
Blue Ocean Operating Management Co., Ltd.

Blue Ocean Operating Management Co., Ltd.

Our vision, to be number one customer choice company.(Partners)...To provide you a good services we do partner with Myanmar Post and Telecommunication (MPT) and Yantanapon Teleport Co., Ltd.(YTP) who ...
Show the postings (41)

Spa(16)
FMCG jobs(10)
+Other(6)

Category

The newest articles

Most popular articles



JobsInYangon.com MEDIA PARTNERS - Your job offers will appear on their web sites

SWeSone IrraWaddy Business Today Irrawaddy Burmese Partner PopularNews MRTV-4 PopularNews MCN Messenger ELEVEN

WHO WE ARE

Jobsinyangon.com is a leading Career and Job site in Myanmar. Jobsinyangon presents the largest porfolio of jobs on Myanmar market, thus helping recruiters to source top talents and job seekers available in Myanmar. Jobsinyangon.com job board helps hiring managers and recruiters from all companies in Myanmar to post jobs, manage applicants and make the right hiring decision. Any jobseeker in Myanmar can find Jobs in Yangon and other cities of all categories of jobs. Online job opportunities can be searched or arranged by our Executive search branch Roger Quest International.

GET IN TOUCH

09421588394, 09421588435
info@jobsinyangon.com

Office

FACE 24 Co., Ltd
MMG Tower, 11th Floor, Room Number 1104
Botahtaung Township
Yangon
Find us on Facebook Find us on LinkedIn Get ads from RSS