Treat your candidates like your Customers
ခ်ိတ္ဆြဲရန္စာတန္း: hr advice candidates find job jobless
Whether it is a customer walking into a Retail store, a guest walking into a hotel or a buyer walking into a car showroom, they expect the best possible level of customer service. The concept of great service is not to merely meet their needs, but to exceed them. Even if they don’t make a purchase, or decide to book a room, you want them leaving with a smile on their face. They will be more likely to recommend you to their friends and family, and highly likely they will return.
How is this possibly relevant to recruitment you might ask? Surely when a candidate enters the process, there are only two outcomes – they get the job, or they don’t. There are no repeat purchases or visits. They don’t get the job, never mind, and you move on to the next applicant.
That sort of thinking couldn’t be further from the truth in my view.
Employers increasingly understand that their “brand” extends far beyond those people already working for them. The moment someone clicks on their recruitment website, they are forming an impression of the company. The moment a recruiter calls them about a role, they understand the approach of the company towards their people. Recruitment is a complex process – there are so many aspects that can make or break your “brand” in the eyes of a new candidate.
That is why you should aim to treat them like a customer, walking through the doors of your store or hotel for the first time.
First impressions count, and in recruitment, it is often the external recruiters who make those initial inquiries. I believe that it is crucial to find recruiters whose ways of working and values are aligned with your brand. If you are a creative business, then find a recruiter who is ready to think out of the box. If you are technology driven, make sure that your recruiter speaks your language. If you are a service driven business, make sure that your recruiter understands what great service means.
If your chosen partners are not able to represent your brand with the same passion and values as an internal employee, they will not be able to treat your candidates like customers. They simply won’t understand how.
There is still a certain amount of leeway for candidates to “forgive” a recruiter’s approach. They aren’t seen as your direct employees after all. However, once they walk though that interview door, it is an entirely different story.
Too many companies act like there is only one decision to be made in the recruitment process, but for the best candidates there are choices and, their decision is the crucial one. Hiring companies need to be mindful that as the competition for top talent grows, so does the expectation from the candidate. Those that don’t assume that every candidate would “die” to work there will take a much more balanced approach to interviewing. Candidates will feel respected, and the qualities of their hires will improve.
Much like the customer, to me, the candidate is king. Do you believe the same?
Your Jobless team
Still looking for your Dream job?
View all of our current vacancies NOWTOP EMPLOYERS
GIORDANO MYANMAR
Diebold Nixdorf Myanmar Ltd
Show the postings (4)
Fair Deal Co., Ltd
River King Ayeyar Construction Co., Ltd.
Show the postings (20)
Elabram Systems CO., LTD.
Show the postings (5)
အမ်ိဳးအစား
Recruitment AdviceCareer Advice
JobsInYangon\'s News
The newest articles
- ပထမဆုံးအႀကိမ္ ရာထူးတိုးျမင့္ေပးျခင္းကို ထိုက္တန္စြာရရွိလာတဲ့အခါ လုပ္ေဆာင္ထားသင့္သည့္ အရာမ်ား
by www.jobsinyangon.com
ပထမဆုံးအႀကိမ္ ရာထူးတိုးျမင့္ေပးျခင္းကို ထိုက္တန္စြာရရွိလာတဲ့အခါ လုပ္ေဆာင္ထားသင့္သည့္ အရာမ်ား - မိမိတို႔ေလွ်ာက္ထားလိုက္တဲ့အလုပ္တစ္ခုကို ေသခ်ာေပါက္ရရွိႏိုင္ေစရန္ အေထာက္အကူျဖစ္ေစမည့္ နည္းလမ္းမ်ား
by www.jobsinyangon.com
မိမိတို႔ေလွ်ာက္ထားလိုက္တဲ့အလုပ္တစ္ခုကို ေသခ်ာေပါက္ရရွိႏိုင္ေစရန္ အေထာက္အကူျဖစ္ေစမည့္ နည္းလမ္းမ်ား - ပိတ္ရက္ရွည္မ်ားအၿပီးတြင္ သင့္ရဲ႕ Productivity ကို ျပန္လည္ျမႇင့္တင္ေပးႏိုင္မည့္ နည္းလမ္းမ်ား
by www.jobsinyangon.com
ပိတ္ရက္ရွည္မ်ားအၿပီးတြင္ သင့္ရဲ႕ Productivity ကို ျပန္လည္ျမႇင့္တင္ေပးႏိုင္မည့္ နည္းလမ္းမ်ား - လုပ္ငန္းခြင္အတြင္း အလုပ္လုပ္ကိုင္ရာတြင္ ေပ်ာ္႐ႊင္တက္ႂကြမႈရွိေစဖို႔အတြက္ လိုအပ္ေသာ အခ်က္ (၄) ခ်က္
by www.jobsinyangon.com
လုပ္ငန္းခြင္အတြင္း အလုပ္လုပ္ကိုင္ရာတြင္ ေပ်ာ္႐ႊင္တက္ႂကြမႈရွိေစဖို႔အတြက္ လိုအပ္ေသာ အခ်က္ (၄) ခ်က္ - Video game ကုမၸဏီအသစ္တစ္ခုမွ ကုထုံးတစ္ခုအေနျဖင့္ အသုံးခ်ႏိုင္မည့္ ဂိမ္းမ်ားကို develop ျပဳလုပ္သြားရန္ လုပ္ေဆာင္လွ်က္ရွိ
by www.jobsinyangon.com
Video game ကုမၸဏီအသစ္တစ္ခုမွ ကုထုံးတစ္ခုအေနျဖင့္ အသုံးခ်ႏိုင္မည့္ ဂိမ္းမ်ားကို develop ျပဳလုပ္သြားရန္ လုပ္ေဆာင္လွ်က္ရွိ
Most popular articles
- 8 lines Every Hard worker Wants to hear More from their Boss
by Admin
သင့္ရဲ႕ဝန္ထမ္းေတြကုိ ေပ်ာ္ရႊင္ေအာင္ထားဖုိ႕ဆုိတာ သူတုိ႕အတြက္ စိတ္အားတက္ၾကြဖြယ္ရွိေအာင္ ထားႏုိင္ရမယ့္အျပင္၊ သူတုိ႕အတြက္ ခ်ီးမြန္းစကားေတြကုိလည္း ရံဖန္ရံခါ ေျပာေပးဖုိ႕ လုိအပ္တာအမွန္ပါပဲ။ ဒါဆုိ သင့္အေနနဲ႕ သင့္ရဲ႕ဝန္ထမ္းေတြကုိ ဘယ္လုိခ်ီးမြန္းစကားေတြေျပာဆုိမလဲ၊ တစ္နည္းအားျဖင့္ ဝန္ထမ္းေတြ အၾကားခ်င္ဆုံး စကားေတြကလာလည္းဆုိတာ သိဖုိ႕လည္း လုိအပ္ပါတယ္။ ဒါဆုိ အဲ့ဒီစကားေတြဟာ ဘာေတြလည္းဆုိတာ သိရေအာင္ ဆက္ဖတ္ၾကည့္ရေအာင္။ - 10 Tips for Hiring and Retaining Gen Z Employees
by www.jobsinyangon.com
မ်ိဳးဆက္သစ္ဝန္ထမ္းမ်ားကို ေခၚယူဌားရမ္းျခင္းႏွင့္ အလုပ္ခြင္အတြင္းတည္ၿမဲမႈရွိေစေရးအတြက္ အႀကံျပဳခ်က္ (၁၀) ခ်က္ - ကိုယ့္ဆႏၵနဲ႔ထပ္တူက်တဲ့ အလုပ္တစ္ခုကို ဘယ္လိုရွာမလဲ?
by www.jobsinyangon.com
ကိုယ့္ဆႏၵနဲ႔ထပ္တူက်တဲ့ အလုပ္တစ္ခုကို ဘယ္လိုရွာမလဲ? - Cover Letter တစ္ေစာင္ကုိ မည္သို႔ေရးမည္နည္း
by www.jobless.com.mm
How to create CV - Math quiz today for you
by Administrator
Today it looks difficult. It takes us 3 minutes:-)
