Assistant Operation Manager(F&B)

• Take responsibility for the business performance of the restaurants.
• Customers service and complaints handling.
• Maintain a positive and upbeat attitude in order to provide excellent customers service.
• Preparing daily schedules for staffs.
• Train, manage and motivate staffs.
• Assist in planning marketing activities.
• Analyze and plan restaurant sales levels.
• Check stocks levels, order supplies and prepare cash drawers and petty cash.
• Order and maintain inventory of food and supplies.
• Manage work flow in all institutional catering formats.
• Work closely with the cafes and be able to develop standardized recipes and maintain all the time.
• Oversee all production and preparation of Food & Beverage products to ensure the very best in taste and quality of product for our guests.
• Make sure the restaurant meets all regulations, including sanitary and sanitary and safety guidelines.
• Ensure that Food Safe Practices strictly adhered to in order that all products served is of the highest quality.
• Manage all outlets in an international setting. Must be experienced in starting up new operations implementing innovative concepts and themes.
• Must maintain a ' hands on' approach, the Managers is to be involved, in all areas of the operation, and active part of the preparation of each product served, and is to ensure 'only' the highest quality product is presented to the client.
• Develop and introduce the 'first in and first out system' for production.
• Assist team in cleaning duties of kitchen and dish-washing needs, in additional to daily duties.
• Is responsible to communicate all maintenance concerns and issue work orders to the supply chain and procurement team.
• Must be fully knowledgeable of the safe and efficient operations of all equipment in the Food Service area of operations.
• Must have taken and passes a LEVEL 2 Food Safe Program and be able to pass on all necessary information and to ensure that safe food practices are employed at all times by all members of the Food Service Team.
• Ensure that all employees of the Food Service Team are fully knowledgeable about all equipment and the proper safe use of all kitchen and service equipment.
• Ability to react calmly and effectively in emergency situations.
• Knowledgeable of CPR and emergency medical procedures.

• Education: Diploma/University
• Specialized Knowledge: Microsoft Office (Word/Excel/PowerPoint),
• Skills : Analytical skills ,Time management, Fluent English
• Abilities: Great leadership skills, Organized and autonomous.
• Personal characteristics: High integrity, team player, detail oriented, willingness to learn
• Professional Certification: Productivity Management, Operation Strategy.
• Experience: At Least 3 yeas experiences in Food & Beverage industry.