Business Analyst-Digital Transformation

Company: Grand Guardian Nippon Life

Job Category
Insurance / Pensions

No of Employees
101-200

Company description

Grand Guardian Nippon Life

Job description

• Gather business requirements from a diverse number of users and translate requirements into scalable solutions.
• Work together with Senior Business Analyst to consult with the business to identify and define business requirements and initiate and prioritize enhancement, gap analysis, and prepare user stories.
• Hands on configuration of all new and existing Salesforce.com features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
• Manage Salesforce.com CRM application including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
• Perform Salesforce.com systems maintenance, environment refresh, data integration duties
• Responsible for the company’s relationship with Salesforce.com and the setup and administration of Salesforce Platform.
• Create Salesforce.com design specs and configure Salesforce.com objects, fields and functionality
• Stay current with Salesforce releases and corresponding documentation
• Handles multiple competing priorities in a fast-paced, deadline-driven environment

Desired Skills and Expertise

• Bachelor’s degree in any Science or Mathematics field
• Fresh graduates welcome
• Strong business analysis and functional understanding, including requirements gathering, creating/deploying solutions to end users.
• Strong problem-solving skills and ability to assess a problem and determine an effective course of action with sustainable solution.
• Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams.
• Excellent customer service skills, including strong ability to determine customer needs and provide appropriate solutions.
• Strong understanding of Agile based development practices and Sprint planning strategies.
• Highly organized, detail oriented, and ability to work independently.
• Ability to handle competing priorities in a fast paced, deadline driven environment.

Language skills

We offer • Male/ Female
• Salary is negotiable

Work location Yangon
State/District: Yangon Region

Job details Job Category: Banking & Insurance jobs
Company Industry: Insurance/ Pensions
Employment Type: Other
Full time: YES
Job posted: 19/6/2020

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Keywords

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