Our Vision
To become a leading provider of remote medical assistance via mobile devices for every citizen throughout Myanmar. This digitally-delivered healthcare will make use of a world-class health-specific phone service

Our Mission
To remotely provide effective and consistent health information and expert advice, and/or timely referral to recommended healthcare units
 Informative health education to general public
 Consultations, especially discussion about misbeliefs and misconceptions, referrals, medical second opinions
 Confidential counselling for reproductive health
 Symptom-based interactive consultation
 Triage system (assessing severity level of patient conditions and referral to most appropriate hospitals and clinics)
 Safe home remedies, over-the-counter drugs, first-aid care advice
 Health Directory
 Chronic disease monitoring and follow-up
 Vaccination reminder
 Appointment bookingTrust Oo Group is located in 148 (11/A), Mya-mar-lar Lane, A-1 Street, Mayangone Township, Yangon, Myanmar. Trust Oo Group is a social enterprise primarily to implement m-health initiatives systematically in Myanmar. We aim to provide a remote medical assistance via mobile devices for every citizen throughout Myanmar. We intend to contribute towards the goal of uplifting the health status of Myanmar by delivering effective and consistent healthcare information and expert advice, and/or timely referral to recommended healthcare units. Via different platforms including hotline, we thrive to increase the accessibility and remotely solve the health problems of general public round the clock. By integrating interdependent platforms into a comprehensive m-health system, we adapt to bridge the gap of user-friendliness and technological feasibility at the present whilst getting ourselves prepared for disruptive innovation in the future.
Every step that we take in becoming a leading healthcare provider will be based upon the values of:
Knowledge: Medical knowledge is an essence of our business. We continually enhance our knowledge base, and keep ourselves and others updated of the latest medical findings and research.
Reliability: We aim to make a difference in people’s lives. Hence, we will provide dependable healthcare expertise and high-quality healthcare services.
Confidentiality: We want to become a trustworthy healthcare provider of our customers and thus we hold the full responsibility in maintaining their personal information private.
Collaboration: We recognize the value of alliance and teamwork. We cooperate with potential partners including the government, mobile operators and non-governmental organizations in achieving our goal of helping every mobile user access our healthcare services.
Integrity: We conduct our business activities with transparency and due diligence. We communicate honestly and behave ethically. We demand the best of ourselves and accept shared accountability for our actions..The medical doctors provide informative health education, and consultation based on the caller’s symptoms and address general and/or specific health queries. Moreover, the doctors correct any misbeliefs and misconception, and provide medical second opinions.

We serve as a front line medical service provider that lays down a triage system nationwide. Triage system is established to assess the severity level of patients’ conditions and refer them to most appropriate hospitals and clinics nearby. Furthermore, the doctors provide safe home remedies, prescribe over-the-counter drugs and deliver first aid advice. Last but not least, the doctors serve a large diversified customer base with the focus on Reproductive, Maternal, Newborn and Child Health (RMNCH), offering confidential counselling for reproductive health.