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Client Management Officer M/F  (2)

12.7.2018, Full time , Business Service
Company: Stonestep Myanmar ASB
Industry
Business Service
No of Employees
6-10
Company description
We make it easy for our clients to build and grow successful insurance offerings which complement their core business.We are global in reach and especially in 11 countries.Stonestep is a Swiss Based insurtech firm that is changing how insurance is delivered in emerging markets.Competitive remuneration
Dynamic working environment

Job description
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Report to the Business Development Manager, or in his/her absence, to the Program Manager and/or Managing Director.
Identify new business development opportunities and clients in coordination with the Commercial Sales Director.
Develop trust relationships with a portfolio of major clients
Serve as the link of communication between key customers and internal teams
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Company vision and mission
Stonestep is a Swiss based mass/micro insurance services provider with operations in Myanmar, Nepal, Vietnam, and the Philippines. Our vision is to deliver innovative insurance and service products designed to address the needs of emerging consumers at an affordable price.
“For most people around the world, life is extremely risky: if people lose their home, they’re not checking into a hotel. If they have an accident, there’s no ambulance. Stonestep’s unique insurance platform can cover such risks for emerging consumers. Microinsurance as a service is a sustainable business model that can catalyze economic growth for all levels of society”. – CEO Brandon Mathews.

What we do
At Stonestep, we target partnerships with Microfinance organizations, mobile operators, mobile money providers, Fast-Moving Consumer Goods, electronic retailers and other corporations to leverage their already existing distribution networks. This can reduce costs, allowing even geographically remote and economically disadvantaged customers access to risk products. Stonestep’s insurance platform has integrated sales and customer experience tools, so partner businesses can add insurance products alongside their tra ditional product lineup. IT can help promote brand loyalty, as well as additional revenue.We are working on several initiatives, including smartphone insurance and repair services and Extended Warranty for household electronics.

Why you should join us
Stonestep fosters a positive work environment where hard-working and entrepreneurial individuals can thrive.

Our workplace and culture
You must be a self-starter, task-driven, detail oriented, hard-worker, willing to learn, challenge oneself and to problem-solve at all levels of the organization, working independently and in groups, and take on additional tasks and responsibilities when required.

Desired Skills and Expertise
Bachelor’s degree in business, sales or a related field
3-5+ years in major Client Management, Sales, Business Development
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Strong communication skills in English, both written and verbal
Ability in problem-solving and negotiation
Contract management experience
Excellent organizational skills
Proficient in Microsoft Office Suite including PowerPoint, Word, Excel
Knowledge of Gmail Suite (Gmail, Docs, Drive, Calendar, etc.)
Budgeting and financial reporting experience in administrative purpose


Language skills English

Work location State/District: Yangon (Rangoon)

Job details Job Category: Business Management Jobs
Job Function: Microinsurance
Employment Type: Contract
Full time: YES
Job posted: 12/7/2018

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We make it easy for our clients to build and grow successful insurance offerings which complement their core business.

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We make it easy for our clients to build and grow successful insurance offerings which complement their core business.

We are global in reach and especially in 11 countries.

Stonestep is a Swiss Based insurtech firm that is changing how insurance is delivered in emerging markets.

Competitive remuneration Dynamic working environment

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