Jobs In Myanmar
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Customer Support Executive

14.12.2018, Full time , Telecommunications
Company: COM & COM Co.Ltd
Industry
Telecommunications
No of Employees
21-50
Company description
Integrating the Myanmar into the world with the skilled team, updated techno and honest customer care.

Integrating the Myanmar into the world with the up-to-date technology.
Be a strongest, unity, and skilled team.
Being a leader driving the Myanmar economy.
COM & COM Co.Ltd
Our COM & COM Co., Ltd. was established on the 20th of November, 2014 and TWC (Myanmar) and OSB – JSC (Vietnam) worked together sharing the profit together. Both the companies mainly focused on the works of satellite, information and technology. We have been operating our best in the Myanmar market to fulfil the needs of communications with the use of our professional skills.

Job description
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
• Customer Service,
• Product Knowledge ( training will provide )
• Quality Focus,
• Problem Solving,
• Market Knowledge,
• Documentation Skills,
• Listening, Phone Skills,
• Resolving Conflict,
• Analyzing Information ,
• Multi-tasking

Desired Skills and Expertise
• Related experience of 2 years & above.
• Any Bachelor’s degree
• Good knowledge, skill and experience in CS ( customer support and services )
• More preferable experience in Customer services .
• Work well in the team environment
• Should be an independent thinker and self-starter
• Possess strong interpersonal and excellent public relation skills.
• Proficiency in written and spoken English.
• Ability to work and cope with challenges.
• Maintain good relationship with customer.
• Must have good communication skill.

Language skills

We offer • Male/Female
• Salary is negotiable

Work location No.6/B, Zay Lane, Awariyar Street, (15) Quarter (Bhaut Htaw), Yankin Township, Yangon, Myanmar.
State/District: Yangon (Rangoon)

Job details Job Category: Customer Service & Call Centre jobs
Job Function: Customer Support Executive
Employment Type: Other
Full time: YES
Job posted: 14/12/2018

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Integrating the Myanmar into the world with the skilled team, updated techno and honest customer care. Integrating the Myanmar into the world with the up-to-date technology. Be a strongest, unity, and skilled team. Being a leader driving the Myanmar economy.

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COM & COM Co.Ltd Our COM & COM Co., Ltd. was established on the 20th of November, 2014 and TWC (Myanmar) and OSB – JSC (Vietnam) worked together sharing the profit together. Both the companies mainly focused on the works of satellite, information and technology. We have been operating our best in the Myanmar market to fulfil the needs of communications with the use of our professional skills.

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