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Duty Manager

10.10.2018, Full time , Hospitality / Hotel
Company: Mercure Mandalay Hill Resort Hotel
Industry
Hospitality / Hotel
No of Employees
51-100
Company description
The Mandalar Spa set in the beautifully landscaped Burmese garden offers a unique Spa experience. Relax, Refresh and Rejuvenate in one of the five Spa bungalows or just meditate in the special location in the garden.

Dining facilities, including “Yadanabon Café” Restaurant, stylishly designed with an open-air terrace overlooking the garden and Mandalay Hill. “Ming’s” Chinese Restaurant modern in design and featuring 3 well appointed private rooms.

The new outdoor “Kinsana” Garden Theatre Restaurant with the production, “Dance From Dynasties”, brings you 1000 years of History through Dance, Music & Fashion from Pyu Dynasty to Present Day. “Kiplings” lobby lounge is styled after an English Gentlemen’s Club.Mandalay Hill Resort Hotel is set within 12 acres of beautifully landscaped gardens at the foot of magnificent Mandalay Hill. With panoramic views of Mandalay, the Royal Palace and legendary Mandalay Hill, the hotel’s accommodation of 206 rooms comprises of Superior 96. Deluxe 78, Corner Deluxe 18, Junior Suite 8, Executive Suite 5 and the luxurious Mandalar Suite and the new Mandalar Spa rooms. For recreation, a magnificent swimming pool with swim-up bar and children’s pool, 2 flood lit tennis courts, fully equipped modern health club and adjacent to the hotel an 18-hole golf course and driving range.

Job description
• Assists the Front Office Manager by ensuring the day to day operation of the department is smooth and effective.
• Greet VIPs upon arrival and departure, escort them to their rooms and extend explanation on room facilities as well as the Hotel’s services and Facilities
• Assists and coordinates with Security and Engineering Department in the control of fire and fire fighting.
• Handling all guest request/complaints in an effective way.
• To have a professional contact with guests. Maintaining the good reputation of the hotel.
• Checks rooms blocked for VIPs and special attention guests. Coordinates with the various departments on matters pertaining to them.
• Check lobby for defects while on duty and informs Concern Department of problems if any.
• To be flexible and willing when asked to help in areas with difficult circumstances or emergencies.
• Be concerned with staff discipline, performance and skills development and therefore adhere to procedures as set by the hotel management.
• Using supervisory skills to encourage and motivate staff in order to improve performance of staff.
• Having a good working relationship with colleagues of all departments.
• Performs other duties as assigned by the front Office Manager.

Desired Skills and Expertise
• At least 3 years in similar position at international hotel.
• English skill must be fluent.
• Familiar with Opera System.
• Any Graduated (or) Diploma in Hospitality Management is a must.
• Strong in managerial and leadership skill.
• A flexible working style, self-initiative, motivated and a willingness to work with teams.
• Demonstrate good interpersonal and communication skill.
• Proficiency in Computer skills

Language skills

We offer • Male/Female
• Salary is negotiable

Work location No.(9), Kwin (416.B), 10th Street At the foot of Mandalay Hill, Mandalay, Myanmar
State/District: Mandalay Region

Job details Job Category: Hotel & Restaurant Jobs
Job Function: Duty Manager
Employment Type: Other
Full time: YES
Job posted: 10/10/2018

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The Mandalar Spa set in the beautifully landscaped Burmese garden offers a unique Spa experience. Relax, Refresh and Rejuvenate in one of the five Spa bungalows or just meditate in the special location in the garden. Dining facilities, including “Yadanabon Café” Restaurant, stylishly designed with an open-air terrace overlooking the garden and Mandalay Hill. “Ming’s” Chinese Restaurant modern in design and featuring 3 well appointed private rooms. The new outdoor “Kinsana” Garden Theatre Restaurant with the production, “Dance From Dynasties”, brings you 1000 years of History through Dance, Music & Fashion from Pyu Dynasty to Present Day. “Kiplings” lobby lounge is styled after an English Gentlemen’s Club.

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The Mandalar Spa set in the beautifully landscaped Burmese garden offers a unique Spa experience. Relax, Refresh and Rejuvenate in one of the five Spa bungalows or just meditate in the special location in the garden. Dining facilities, including “Yadanabon Café” Restaurant, stylishly designed with an open-air terrace overlooking the garden and Mandalay Hill. “Ming’s” Chinese Restaurant modern in design and featuring 3 well appointed private rooms. The new outdoor “Kinsana” Garden Theatre Restaurant with the production, “Dance From Dynasties”, brings you 1000 years of History through Dance, Music & Fashion from Pyu Dynasty to Present Day. “Kiplings” lobby lounge is styled after an English Gentlemen’s Club.

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The Mandalar Spa set in the beautifully landscaped Burmese garden offers a unique Spa experience. Relax, Refresh and Rejuvenate in one of the five Spa bungalows or just meditate in the special location in the garden. Dining facilities, including “Yadanabon Café” Restaurant, stylishly designed with an open-air terrace overlooking the garden and Mandalay Hill. “Ming’s” Chinese Restaurant modern in design and featuring 3 well appointed private rooms. The new outdoor “Kinsana” Garden Theatre Restaurant with the production, “Dance From Dynasties”, brings you 1000 years of History through Dance, Music & Fashion from Pyu Dynasty to Present Day. “Kiplings” lobby lounge is styled after an English Gentlemen’s Club.

Mandalay Hill Resort Hotel is set within 12 acres of beautifully landscaped gardens at the foot of magnificent Mandalay Hill. With panoramic views of Mandalay, the Royal Palace and legendary Mandalay Hill, the hotel’s accommodation of 206 rooms comprises of Superior 96. Deluxe 78, Corner Deluxe 18, Junior Suite 8, Executive Suite 5 and the luxurious Mandalar Suite and the new Mandalar Spa rooms. For recreation, a magnificent swimming pool with swim-up bar and children’s pool, 2 flood lit tennis courts, fully equipped modern health club and adjacent to the hotel an 18-hole golf course and driving range.

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