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Operation Executive M/F  (1)

19.4.2019, Full time , Tourism / Travel
Company: E Asia Travel
Industry
Tourism / Travel
No of Employees
21-50
Company description
-EASIA TRAVEL CO., LTD is a South East Asia wide operating travel agency with 15 offices in Vietnam, Cambodia, Laos, Thailand and Myanmar working exclusively on B2B basis. Specialized in tailor-made tours, Easia Travel thanks to its 300 collaborators take care of more than 25,000 travelers a year.

Job description
• Check the program as soon as we receive new booking
• Double check the necessary bookings with reservation (e.g. Hotels, Flights, Special Services, Transportation, Permission, Restaurant bookings etc.
• TMS booking, coordinate with branch offices when receive the new booking.
• Direct contact and reservation to suppliers
• Guide Briefing (All throughout and station guides, MDY/Bagan/Inle station guides if needed).
• Take full responsibility of clients DURING THE TOUR (program changes, supplement & offer).
• Follow up with QFU Department, guide, station offices.
- Manage ground operation assignments for Operation Assistants and report Operation Manager monthly
- Make sure operation programs are sent on time according to the standard procedure.
- Monitor “Expense Report”, “Stock Request” and “Mistake Report” are sent on time
- Set deadline for the working checklist and monitor daily if the tasks are done on time
- Monitor and support operators for smooth handling of complaints, taking quick actions and decision, and making sure of prompt reply in any case.
- Support tour operators to become excellent in preparing operation program, in developing problem solving skills, and in expanding tour operation logistic, knowledge etc.

Desired Skills and Expertise


Requirements
At least 02 years’ experience in tour operation at Easia Travel
• Excellent communication skills in English, and will be an advantage if a German Literate
• Good communication skills (especially speaking and writing communications)
• Good command of tour operation logistics and strong destination knowledge
• Good office skills (time management, planning, Microsoft office skills...)
• Analytical and problem solving skill
• Good decision making skill
• Knowledge of different cultures of clients, especially for the assigned market
• Pleasant personality, positive attitude, open-mindedness
• Flexibility, willingness, creativity
• Hardworking, capability of working independently, overtime and under pressure

Language skills English (Intermediate)

We offer Meals will be provided

Work location State/District: Yangon (Rangoon)

Job details Job Category: Hospitality & Tourism jobs
Job Function: Tour Operation
Employment Type: Other
Full time: YES
Job posted: 19/4/2019

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