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Quality & Incentive Coordinator M/F  (1)

22.3.2019, Full time , Tourism / Travel
Company: E Asia Travel
Industry
Tourism / Travel
No of Employees
21-50
Company description
-EASIA TRAVEL CO., LTD is a South East Asia wide operating travel agency with 15 offices in Vietnam, Cambodia, Laos, Thailand and Myanmar working exclusively on B2B basis. Specialized in tailor-made tours, Easia Travel thanks to its 300 collaborators take care of more than 25,000 travelers a year.

Job description
Duties and responsibilities

- organize and supervise the Quality Follow Up (QFU) daily schedule
- manage the recording of data from feedback forms
- compile all the feedback from the clients and combine with on-the- spot feedback
- analyze QFU monthly report + feedback reports to identify problems and solutions and to create a quality action plan
- Follow up, re-confirmation for all services of the confirmed files in Incentive Team
- Accompany each incentive group (if needed), during their trip to make sure everything runs smoothly
- Work closely with operation team to ensure the smooth organization and running the tour
- Knowledge about tourism, about culture , geography, culture of the market which you are working on characteristic
- Solve any problem as quick as possible and make sure client is satisfied
- Follow up feedback from the clients and recommend actions for upcoming files



Desired Skills and Expertise
Requirements

- Good communication skills
- Flexible, be willing, creativity
- Time management and making plan
- Ability to analyse and solve problems
- Strong computer skills (Excel, Word, Outlook)
- Pleasant personality, positive attitude, open-minded
- Be fluent in English (French or German speaking would be advantage )
- Hardworking, capable or working independently, overtime and under pressure

Language skills English (Intermediate) or French (Advanced)

We offer - Male/Female
- Salary is negotiable

Work location No.8, Maharsi Tharthana Yeik Thar Street, Bahan Township
State/District: Yangon (Rangoon)

Job details Job Category: Hospitality & Tourism jobs
Job Function: Quality & Incentive Coordinator
Employment Type: Contract
Full time: YES
Job posted: 22/3/2019

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EASIA TRAVEL CO., LTD is a South East Asia wide operating travel agency with 15 offices in Vietnam, Cambodia, Laos, Thailand and Myanmar working exclusively on B2B basis. Specialized in tailor-made tours, Easia Travel thanks to its 300 collaborators take care of more than 25,000 travelers a year.

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EASIA TRAVEL CO., LTD is a South East Asia wide operating travel agency with 15 offices in Vietnam, Cambodia, Laos, Thailand and Myanmar working exclusively on B2B basis. Specialized in tailor-made tours, Easia Travel thanks to its 300 collaborators take care of more than 25,000 travelers a year.

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EASIA TRAVEL CO., LTD is a South East Asia wide operating travel agency with 15 offices in Vietnam, Cambodia, Laos, Thailand and Myanmar working exclusively on B2B basis. Specialized in tailor-made tours, Easia Travel thanks to its 300 collaborators take care of more than 25,000 travelers a year.

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