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Quality Inspector _ FORD (Service Department)

15.6.2018, Full time , Automotive
Company: Capital Automotive
Industry
Automotive
No of Employees
101-200
Website
https://
Company description
Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for. .

Job description
• Report to Work Shop Manager
• To carry out pre diagnosis steps to ensure customer complaints are clearly identified prior to the vehicle entering the workshop
• To ensure all relevant technical trends are communicated to the Workshop Manager for processing
• To inform the Workshop Manager of any highly technical faults that may need assistance to repair
• Carry out daily quality control testing as per FORD/JLR guidelines to ensure all performed work is to the highest standard
• Submit a detailed weekly quality control report to the workshop manager to identify possible trends and training requirements
• Check vehicle status as per job card instructions
• Recommend any additional repairs in coordination with service advisor and job controller
• Share service advisor in confirming quality issues mentioning in repair orders
• Drive vehicles as operational test for long distances, write down observations in repair orders (RO) sheet
• Support the team leaders or technical consultant for solving any technical difficulties
• Closely communicate with Service/Sale team
• Work closely with other departments in the organization Accounts/Finance/Marketing and Admin
• Develop strong relationships with external suppliers and vendors
• Liaison with Service Advisors/customers about any additional work required
• Handling customer complaints with workshop controller
• Tracking the vehicle service/Repair status through the workshop controller
• Interpreting customer concerns and comments and liaising with workshop controller
• Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty
• Customer Journey Mapping analyzing touch points with the organization and maximizing commercial opportunities

Desired Skills and Expertise
• Graduation or Diploma in any subject is desirable not essential.
• A professional manner
• Good communication skills in Burmese and English
• Quality Control Analysis
• Customer focus
• Be a Qualified Diagnostic Technician or equivalent
• Strong Mechanical / Electrical knowledge
• Possess a valid Myanmar driving license
• Good organizational skills
• The ability to gather technical information and relay it in a way that customers will understanding
• Excellent in Email/MS Office
• Strong background in customer acquisition, re-engagement and retention strategies
• Qualifying customer problems and logging them for technicians to review

Language skills

We offer • Male/Female
• Salary is negotiable

Work location No. 3 Insein Road, Ward 12, Hlaing Township,
Yangon. Myanmar.
State/District: Yangon (Rangoon)

Job details Job Category: Engineering & Technical jobs
Job Function: Quality Inspector _ FORD (Service Department)
Employment Type: Other
Full time: YES
Job posted: 15/6/2018

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Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

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• Report to Work Shop Manager • To carry out pre diagnosis steps to ensure customer complaints are clearly identified prior to the vehicle entering the workshop • To ensure all relevant technical trends are communicated to the Workshop Manager for processing • To inform the Workshop Manager of any highly technical faults that may need assistance to repair • Carry out daily quality control testing as per FORD/JLR guidelines to ensure all performed work is to the highest standard • Submit a detailed weekly quality control report ...




Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

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Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

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Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

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Capital Automotive Ltd. just might be looking for YOU. The company is the top provider of lifestyle automotive and agricultural sales and services in Myanmar. Capital Automotive Ltd. is also the sole distributor and dealer of globally recognized brands Ford, Jaguar, John Deere and Land Rover. Check out the job listing; who knows, you just might be what we're looking for.

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Jobsinyangon.com is a leading Career and Job site in Myanmar. Jobsinyangon presents the largest porfolio of jobs on Myanmar market, thus helping recruiters to source top talents and job seekers available in Myanmar. Jobsinyangon.com job board helps hiring managers and recruiters from all companies in Myanmar to post jobs, manage applicants and make the right hiring decision. Any jobseeker in Myanmar can find Jobs in Yangon and other cities of all categories of jobs. Online job opportunities can be searched or arranged by our Executive search branch Roger Quest International.

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