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Operation Supervisor

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CompanyBlue Ocean Operating Management Co., Ltd.
Industry
Telecommunications
No of Employees
501-1000
Company description

Our vision, to be number one customer choice company.(Partners)...To provide you a good services we do partner with Myanmar Post and Telecommunication (MPT) and Yantanapon Teleport Co., Ltd.(YTP) who support as with their telecom infrastructure facility.

Blue Ocean Operating Management Co., Ltd.

As our short nick name, BOOM, our business is booming again and again. BOOM started run the business by 9 employees and employed over 400 employees today. We are serving enterprises customer from various industries such us, financial, mass media, travel and tours, hotel and health care services.


Job description
• Responsible for addressing and responding to customer service issues
• Responsible to supervise quality assurance team for smooth operation
• Responsible to monitor random call for improving operator's performance
• Responsible to submit requirement of training for operator's to Executive
• Prepare daily call list and report to customer contact for analyzing
• Assist to Manager upon requirement

Desired Skills and Expertise
• English language 4 skills
• Must have good communication skill
• Knowledge in window application, internet and E-mail
• Must have strongly motivation skill and negotiation skill
• Excellent verbal, listening, speaking and writing communication skills
• Responsible to monitor all client accounts to be smooth operation
• Coordinate with Sales & Marketing and IT team daily basic for smooth operation

Language skills

We offer • Male/Female
• Salary is Negotiable.

Work location Blue Ocean Operating Management 361, Pyay Road, MPT Compound, Sanchaung Township, Yangon 11111, Myanmar.
State/District: Yangon Region

More information Industry: Telecommunication Services
Job Function: Management
Employment Type: Other
Full time: YES
Job posted: 6/2/2017

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