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Head of Department (Service)
Airline & Automobile jobs
2 Days,
Full time
, Automotive
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Promote and monitor appointment system. Plan, organize, lead and control total service management operations. Set and monitor realistic and achievable service performance targets. Monitor customer satisfaction reports and trends. Share customer satisfaction information with service personnel. Monitor complaint resolutions. Oversee warranty and goodwill cases. Monitor job quality through quality control inspections, comeback reports, complaints. Establish yearly staff training targets. Cultivate business relationships (retail and fleet ...  Our Vision To become the most reliable and respected automotive-dealer group in Myanmar. Our Mission '' To attract and attain customers with high-valued products and services and the most satisfying ownership experience in Myanmar'' Ferry, Uniform, OT, Yearly Bonus, Annual Trip, CSR activities & Party and other Seasonal Events. Aye & Sons Ltd., was established by U.Aye Zaw's parents Mr.Jun Hara and Daw Khin Khin Aye in 1953. Aye & Sons Ltd., was appointed as sole agent of Myanmar in 1958. . Since then, Aye & Sons Ltd. had been giving quality service to Toyota vehicles. In 1996, U Aye Zaw and Toyota Tsusho Corporation formed joint venture company, which is TTAS Co. Ltd. ( Toyota Aye & Sons). TTAS functions include providing repair and maintenance for Toyota vehicles and supplying Toyota spare parts. TTAS Co. Ltd commits to satisfy Toyota's customer by Toyota's global standard level operation. We always strive to meet customer's requirements and to exceed customer's expectations. Working days - two days off per week with rotation system (Public holidays are closed), one day off per week for Vehicle Sales, Service & Spare Parts Department. Working hours – 9:00am to 5:00pm |
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