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Camp Operations Manager

13.9.2019, Full time , Tourism / Travel
Company: Aquamarine Ecotourism Development Co., Ltd
Job Category
Tourism / Travel
No of Employees
11-20
Company description
Aquamarine Ecotourism Development Co.,Ltd

Job description
• Fully responsible for all aspects of Bailey Splash, support and work with Myeik office and Head office in all aspects of running Bailey Splash.
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
• Conduct regular operations team meeting with all staff daily / weekly to discuss routine operational matters, supplies, guests’ feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to POM.
• Ensure SOP implementation in all area and check the same during routine operational checks for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
• Oversee and supervises guest arrivals and departures, provide certain level of customer service and maintain a high profile in the day to day operations.
• Ensures that the workplace remains clean and tidy. Ensure team members have current knowledge of the services, facilities, activities, pricing and knowledge of the local area.
• Ensures that guest documentation and information is available and up-to-date. Review log book and Guest feedback form daily. Assessing and reviewing customer satisfaction and service recovery process.
• Monitor the purchase requisitions of each area.
• Identifying staff learning needs and assisting with development.
• Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
• Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
• Responsible for the overall management of the operation of the island.
For Bailey Island

Desired Skills and Expertise
• Excellent people management skills with experience of hospitality.
• Experience of operating in remote area.
• Excellent communication skills, be motivated and professional in appearance.
• Excellent computer Knowledge, MS office. Experience in daily paper works and reporting.
• Minimum 5 to 10 years work experience in hospitality industry with at least 3 years in management Position

Language skills

We offer • Male/Female
• Salary is negotiable

Work location No.216/222, #3(B), Bo Myat Tun Housing, Mahabandoola Road, Pazuntaung Township, Yangon
For Bailey Island
State/District: Tanintharyi Region

Job details Job Category: Hotel & Restaurant Jobs
Company Industry: Tourism / Travel
Employment Type: Other
Full time: YES
Job posted: 13/9/2019

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